Terms and Conditions

Terms and Conditions of Sale

Welcome to Mulovy. By placing an order with us, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with these terms, you may not place an order with us.

1. General Information

These Terms and Conditions govern the sale of goods by Mulovy ("we," "us," or "our").
We reserve the right to update or modify these Terms at any time, and any changes will be effective immediately upon posting on our website.

2. Products and Availability

Our products are described as accurately as possible on our website. However, we cannot guarantee that your device's display will accurately reflect the colors of our products.
All orders are subject to availability. If a product is not in stock, we will notify you and offer an alternative or a full refund.

3. Pricing and Payment

All prices are in GBP and are inclusive of VAT, where applicable. Prices do not include delivery charges, which will be added at checkout.
We reserve the right to change our prices at any time without prior notice. However, the price of your order will be confirmed at checkout before payment.
Payment is due at the time of purchase, and we accept major credit/debit cards and other payment methods as listed at checkout.

4. Order Confirmation and Shipping

Upon completing your order, you will receive a confirmation email with the order details.
Shipping times may vary depending on your location. Standard delivery times are estimated at 3-5 business days within the UK.
We are not responsible for delays caused by customs or unforeseen circumstances beyond our control.

5. Returns and Refunds

You have the right to return an item within 14 days of receiving your order, provided it is unused, in its original packaging, and in a resaleable condition.
To initiate a return, please contact our customer service team at [your email address]. Upon receiving and inspecting the returned item, we will process a refund or exchange.
The cost of return shipping is your responsibility unless the item is defective or incorrect.

6. Defective or Damaged Goods

If you receive a defective or damaged item, please contact us within 7 days of receipt to arrange for a replacement or refund.
We may require proof of the defect or damage, such as photographs, before processing your request.

7. Privacy and Data Protection

Your personal information is collected and processed in accordance with our Privacy Policy. We take your privacy seriously and will never share your information without your consent.

8. Intellectual Property

All content on our website, including images, text, and designs, is the property of Modaveli and protected by copyright laws. Any unauthorized use is prohibited.

9. Liability

We are not liable for any indirect or consequential damages arising from the use of our website or the purchase of our products.
Our liability is limited to the purchase price of the product in question.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales